I did the same thing in Hamilton. Asked the woman at the store what I could do, she wrote down a number to call (it was the HQ downtown in Hamilton). So I called them up and explained and they said they would find out who was on that route and tell them that there were complaints that packages weren't being brought to the door.
Next time I had a package, he came to the door and knocked and rang the doorbell and waited for a bit till I got to the door. Same guy.
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