Quote:
Originally Posted by waylander
Technically, the person who received the package has now committed theft by keeping something they know is not legally theirs. Insurance is for packages damaged in transit not for misdelivered ones, CP took responsibility for the package, they were paid for a service and have not completed that service and so have not completed their part of the contract yet. It's their responsibility to find the missing package and deliver it to the right individual. Until it reaches your hands, it's still in their custody.
Does AD not require a signature?
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Unfortunately only the shipper can initiate a parcel trace with CP. Basically OP has to get in contact with AD, say they haven't received their shit, and get AD to initiate a trace with CP.
Insurance will also cover packages that were "lost" in transit and not recovered (I say "lost" because I've had more than one package get "lost" at their Mississauga sorting plant).