OH NO! My Money! "Importing from the US to Canada
 

I JUST read something that I can't import an airsoft gun? This is BAD. I just ordered an AEP Desert Eagle from Redwolf Airsoft. So this means I won't get it AND I lose all my money?

Send red wolf an email and ask them to cancel your order. If its already shipped, when it gets to the boarder and you receive your letter from the CBSA, you should have the option to return the item to the sender.

redwolf and cbsa get a merry christmas thanks to you.

http://media.thestar.topscms.com/ima...406423d09.jpeg
"thanks for the new toy!"

But I used a pre-paid credit card!

IT WAS ALL MY CHRISTMAS MONEY!

Should have looked into first dude. I've had friends ask me if they're allowed to import even just knives, I can't imagine why you wouldn't have looked into importing a Replica Firearm. :\

Hopefully you don't lose your money in this though!

i will, its all gone. And now I won't have a sidearm OR any of my money

Not neccesarily man, you might get the option to return it (in which case you get some money back), or you might be incredibly lucky and the item might slide through customs, but don't count on that happening. Honestly, I'm amazed that RedWolf didn't mention anything to you about ordering a gun in Canada.

Why would they, its called buyer beware.

You joined on the 19th, but didn't look it up before now?

You ordered with your Christmas money; Xmas is today. When did you order? Cancel your order.

Either way I smell shenanigans.

its an automated system the website.
but on their website they do outline you cannot import any gun into canada.

Then that's the buyer beware warning clause. It's up to the buyers to spot that, they don't have to say sh!t after that.

So yea, since it's Xmas money (and only just Xmas), do as Drake said, cancel your order. Retract it, E-mail them, cancel payment, whatever, just cancel it.

It wont make a difference, I wont get my money anyway, And for some reason I can't access the site anymore after I sent them an E-mail i get this error.

IBM_HTTP_Server at redwolfairsoft.com Port 80

AND I don't know how to cancel my order.

You cancel your order by emailing them with your order number and ask them to cancel it.

You WILL get your money back, it will be credited to your credit card, yes this will work even though its pre paid. Did for me anyways.

Can you go to the redwolf site and get me an email? I think they blocked me from there site

Their site is down, the error you described is not a "blocking" error. They have no reason to block you anyways...

You already have their email according to your previous post.

EDIT:

google is your friend.

service@redwolfairsoft.com
sales@redwolfairsoft.com

here you go. good luck man.

sales@redwolfairsoft.com

Thanks. I sent mail to both of them, I'll be heading to walmart Monday to buy a new one.

Well at least you were able to contact them and cancel your order. It states specifically in their shipping policy that there are no refunds when something is seized. I guess thats what you get when you jump into something without looking.

In the mean time you may want to take the time for familiarize yourself with how airsoft works in Canada. The information in the FAQS section should clarify any questions you may have as to how things work. I highly recommend you review at least some of the information today and finish another day as there is much to go through and it would be silly to expect any human brain to comprehended it all in one shot with a clear understanding.

Thanks, You all have been so helpful.

I realize that the customer has to take some responsability but I don't know why they don't catch this stuff in their shipping dept. It's pretty shitty of them to post a small blurb somewhere and expect people to read all the fineprint then wash ther hands of it. There should be a flag that raises in their system when you try to order prohibited items to certain countries. Afterall there is still a lot of other suff we can order from them it would be wise to impliment something like this and not burn their customers like that.

Going to walmart to buy a new pistol?

You already have 2 other rifles, and I am sure the guys you will be playing with would prefer that you save your money until you are 18 and buy a real rifle that will preform better.

I know you are excited, but you gotta slow down and spend some more time reading on the forums and listening to the local players.

Good luck

You took that from my sig, didn't you? ;P (Bottom Left of Image).

like you said, it's the customer's responsibility to read and understand the policy. for them to have to make a program or system to keep track of every country's laws is stupid and takes more time and money. every legit website only has to make sure that the policy is clear and can be read by everyone and it's up to the customer to do the rest.

well that is tough luck man, really feel sad for your loss (or an almost loss if you got your money back)
but let it be a lesson to buy on ASC and AV'd as well
-k, my bad

Do you live in the 'real world'? Your attitude suggests that everyone else should look out for your welfare! If that is the case Greedy = Total Failure ... lol.

They aren't burning their customers at all. Buyer beware, you should always check whether you can import something before you buy from overseas. I realize that in Canada we can live our whole lives without really ever having to think for ourselves, but the internet is shark infested waters. Protect yourself, because no one else cares.